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Network Status


Normal

The Merchant Link Network and Payment Gateway are operating normally.

 

Scheduled Maintenance

Event:           Application Maintenance (Internet Gateways) – Tampa/Sterling – Part I

Start Time:   Monday, June 25, 2018 at 07:00 AM EDT

End Time:    Monday, June 25, 2018 at 08:00 AM EDT

Impact:         We will be performing maintenance on one Internet gateway appliance in our Tampa and Sterling data centers. Our standard process is to update the gateway appliances one at a time to minimize service interruption, the other gateway appliances in Sterling and Tampa will remain operational during the maintenance.

 

 

Event:           Network Maintenance in the ML Tampa/Sterling datacenters

Start Time:   Wednesday, June 27, 2018 at 04:00 AM EDT

End Time:    Wednesday, June 27, 2018 at 07:00 AM EDT

Impact:         Maintenance will be performed on our Firewall systems starting with our Tampa, FL data center first.  Merchant Link provides redundant paths to transact with our data centers via Internet URLs or private network connections. To minimize problems connecting to Merchant Link during maintenance, please configure your systems to use both our service URLs or Merchant Link IP addresses (for MPLS customers). Merchants that do not have automatic failover to both datacenters should follow internal procedures to monitor for connection problems and reroute traffic to the alternate data center for the duration of this maintenance.

 

 

Event:           Application Maintenance (Internet Gateways) – Tampa/Sterling Part II

Start Time:   Wednesday, June 27, 2018 at 07:00 AM EDT

End Time:    Wednesday, June 27, 2018 at 08:00 AM EDT

Impact:         We will be performing maintenance on two Internet gateway appliances in our Tampa and Sterling data centers. Our standard process is to update the gateway appliances one at a time to minimize service interruption, the other gateway appliances in Sterling and Tampa will remain operational during the maintenance.