Squirrel POS system integrates to Merchant Link gateway to enable EMV payments at Calhoun’s location in Oak Ridge, Tennessee
Squirrel Systems, a leading technology provider to the hospitality industry, announced the successful implementation of EMV payments using the Merchant Link gateway with Copper Cellar Restaurant Group at Calhoun’s in Oak Ridge, Tennessee.
Squirrel Systems and Merchant Link have implemented a semi-integrated EMV payment architecture in which no cardholder data is transmitted through or stored in the point of sale system, reducing PCI scope. Copper Cellar is currently using wired payment devices that accept chip cards to securely process payments. The multi-unit and multi-concept restaurant group is looking forward to eventually rolling out wireless pay at the table devices as well.
“The team at Squirrel Systems were so knowledgeable in the EMV process since they already had it implemented in Canada. Although Copper Cellar hasn’t experienced any fraud or security issues, the industry is buzzing about the growing percentage of chargebacks and fraudulent transactions that restaurants are now liable for,” Mike Gaston, MIS Director at Copper Cellar Corporation, said. “Squirrel Systems and Merchant Link have assisted us in creating an EMV solution that meets our security needs while minimizing the impact on our customer experience.”
Squirrel Systems was the first to introduce the secure semi-integrated architecture in the Canadian restaurant market in 2010 and is leveraging this expertise now that EMV has been mandated in the US. Squirrel is proud to have partnered with Merchant Link to provide EMV solutions in the US. “As a leader in Canada successfully implementing EMV for many years, our customers can trust our proven and secure technology platform,” said Joe Cortese, Vice President of Product Development at Squirrel Systems. “With the knowledge base we already have, we are able to help customers such as Copper Cellar quickly and securely implement EMV payments in their restaurants.”