Our gateway and data security solutions remove the risk and hassle of payments so merchants can focus on what they do best.
GAIN PCI BENEFITS
Find out how our solutions help you meet and exceed PCI compliance requirements by eliminating the need to store payment data.
ENHANCE DATA SECURITY
Discover how tokenization and point-to-point encryption protect your business from malware and other breaches that attempt to retrieve cardholder data in the clear.
Let us help you navigate the complex world of payments and PCI and understand which solutions are right for your business. Contact us today for more details.
Our Certified Partners
Merchant Link integrates with leading property management and point-of-sale systems, providing connectivity to all major U.S. processors. Contact us for more information and for certified product versions.
The world’s largest hospitality technology show
Premier convention / expo for professionals in the retail technology industry
Although Merchant Link serves a variety of markets, our solutions are specifically designed to meet the needs of lodging, restaurant and retail merchants.
Hoteliers and hospitality business owners manage a complex IT environment with a variety of systems that capture, transmit and store payment data. From front desk terminals, property management and point-of-sale systems to booking websites and back office accounting systems, the challenge is to protect guest data while maintaining the flexibility needed for daily operations. We offer a powerful suite of products for hoteliers to manage transactions in today’s complex and changing payment landscape.
For busy restaurateurs, managing payments and PCI is just one of the responsibilities on their plates. Large chains, quick- and full-service restaurants rely on us to securely route their payments quickly and accurately. Unique to restaurants, payments require an initial authorization for the check amount followed by an adjustment for the tip. Where there are settlement issues, our team pro-actively supports you to prevent charge backs and lost revenue.
With so many retailers falling victim to data breaches, protecting customer data and safeguarding brand reputation is paramount. Beyond security, companies are trying to keep up with evolving payment types and omni-channel initiatives. Retailers have discovered the advantage of having a gateway in the middle to support hardware and processor changes, and the value of multi-use tokens to track customer behavior across channels.
Over the past 20 years, we’ve built our reputation on service, and that extends to our growing base of Value Added Reseller (VAR) partners. Our team goes “above and beyond” to make things easy, with hands-on support during implementation and ongoing to capitalize on sales opportunities. Our marketing department provides strategic and creative support to help create demand, ranging from co-branded collateral to public relations to social media and more.
At Merchant Link, we are committed to delivering the world’s most innovative payment security solutions and constantly striving to expand the breadth and depth of our products and services to support merchants’ evolving needs. Here are some of our key solutions.
Merchant Link Payment GatewayTM
Our gateway provides a reliable, state-of-the-art connection to route transactions from the POS or PMS to your processor. We connect to all major processors and offer the flexibility to switch amongst them efficiently, keeping you in control of your payment partners and rates. The solution is 100% hosted or cloud-based, allowing for easy implementation and increased security over using a premise-based credit card interface.
TransactionVault is a proven, cloud-based tokenization solution that removes cardholder data from merchants’ systems and stores it in a secure, hosted “vault” – providing enhanced security and PCI compliance benefits. TransactionVault tokens are card-based, enhancing customer profiles and marketing efforts, and format-preserving to fit into existing reporting, receipts and databases.
TransactionShield is a point-to-point encryption solution that protects data at the point of interaction and as it travels through the merchant environment. Working with industry leaders and partners to encrypt sensitive cardholder data, the solution utilizes cloud-based decryption, interfaces to multiple encryption vendors, and connects merchants to all major processors.
Our e-commerce solutions provide all the security and flexibility you need to process payments online and in card-not-present environments. Our hosted payment form option enables secure routing of sensitive cardholder data directly from the checkout page to Merchant Link for authorization and tokenization while preserving the look and feel of your website. It also significantly lowers risk and eases PCI compliance efforts by blocking merchant access to cardholder data.
BizPortalTM Web-Based Reporting
BizPortal is our robust, web-based reporting solution that allows merchants to view and manage all credit card activity at an enterprise level, all the way down to a site and/or terminal level. It provides a real-time, consolidated view of all transactions with alerts for failed or duplicate batches. Advanced hierarchy options allow you to limit visibility permissions by employee role or need.
“One Call Solves All” Support
Merchant Link’s “One Call Solves All” service philosophy means a customer makes one call to us and we either resolve the problem directly, or coordinate all of the subsequent actions necessary to correct an issue. Acting as the merchant advocate and hub in the payment infrastructure, we are uniquely positioned to work with the processors, card associations and software vendors to solve any service issue, no matter where it occurs.
Merchant Link is a leading provider of cloud-based payment gateway and data security solutions, removing the risk and hassle of payments for more than 150,000 hotel, restaurant and retail locations. Founded in 1993 and headquartered in Silver Spring, Md., we currently enable more than 3 billion transactions annually for some of the world's best-known merchants, providing connectivity to the major U.S. payment card processors. Our mission is to develop secure payment solutions that are flexible, customized and evolving to meet merchants’ changing needs and allow them to focus on their core business without worrying about managing cardholder data.
- 20 years of proven experience, with security solutions live and in production at some of the world’s largest retail, restaurant and lodging chains
- A relentless commitment to superior service, with one-stop-shop support services
- A reputation for reliability, backed by two fully redundant data centers and a 99.99% uptime record
- Value-added services that save you time and money such as proactive batch monitoring, funds research and rekey services, and AMEX Direct
- Cloud-based, secure and scalable payment solutions that allow you to grow and adapt to changing payment and business needs
- Our desire to work with you to develop solutions that are highly customized to your needs and timeline