Apple Pay has its first Black Friday under its belt and mobile technology research firm InfoScout has published some interesting findings about its usage on the biggest shopping day of the year. Those of you who have read my other posts know that I am quite the Apple fanboy and a huge proponent of phone based payments. Merchant Link recently announced our support for Apple Pay which we are very excited about. I was disappointed by some of the findings in the report but I’m still very confident that Apple Pay will succeed where others have not.
The holiday season is here. This is the busiest time of the year for retailers, shoppers and hackers. After two significant data breaches at Target and Home Depot, retailers and shoppers alike, are gearing up and bracing themselves for more possible cyber-attacks. Here are a few tips to protect your in-store point-of-sale systems and e-commerce platform.
Though the Payment Card Industry Data Security Standards (or PCI DSS) applies to every merchant who accepts payment cards, many merchants lack a comprehensive understanding of what PCI is, or how it’s enforced. Unfortunately, this puts these folks at a serious disadvantage when it comes time to make decisions around PCI compliance – a particular problem for new or aspiring business owners.
The big topic of discussion with banks, merchants, iPhone users and everyone in the financial industry is Apple Pay. The mobile contactless payment technology debuted in many retail locations and participating banks in October. Apple was hopping to add to the list of supporters in the future, but a few were subtracted, CVS and Rite Aid and added to their list of Apple’s competitors.
Everyone expects great service. Everyone expects their issues to be resolved on the first encounter. Providing that great service should be “the norm” and not an occasional hit or miss. Our goal at Merchant Link is to give a “WOW” experience every time while equally showing genuine concern for our customers and their needs. This is National Customer Service Week and I’d like to share some new and exciting initiatives happening at Merchant Link in our Service Delivery department.